Terms of service

Welcome to Royal Flora Group. These Terms of Service ("Terms") govern your use of our website and the purchase of products from our store. By accessing our website or placing an order, you agree to these Terms.

1. General

By using this website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or legal guardian.

We reserve the right to update, modify, or replace any part of these Terms at any time without prior notice. Continued use of the website after changes are posted constitutes acceptance of those changes.

2. Products and Services

Royal Flora Garden offers gardening products including, but not limited to:

  • Vegetable and flower seeds
  • Gardening tools
  • Plastic pots and planters
  • Grow bags
  • Coco peat and potting mixes
  • Fertilizers and plant supplements
  • Garden sprayers and accessories

All product descriptions, images, and prices are subject to change without notice. While we strive for accuracy, we do not guarantee that product descriptions, images, or other content are completely error-free.

3. Pricing

All prices are displayed in Pakistani Rupees (PKR).

Prices may change without prior notice. Promotional offers and discounts are available only for the specified period.

4. Orders

We reserve the right to refuse or cancel any order due to:

  • Product unavailability
  • Pricing or listing errors
  • Suspected fraudulent activity
  • Payment verification issues

If your order is cancelled after payment, the applicable refund will be processed according to our Refund Policy.

5. Payments

We accept the payment methods displayed during checkout.

Orders are processed only after successful payment confirmation or order verification, where applicable.

6. Shipping

Delivery times are estimates and may vary depending on your location, courier services, weather conditions, or public holidays.

Royal Flora Garden is not responsible for delays caused by courier companies or events beyond our reasonable control.

7. Returns and Refunds

Returns, refunds, and cancellations are handled according to our Return & Refund Policy.

Please review that policy before making a purchase.

8. Customer Responsibilities

Customers agree to:

  • Provide accurate billing and shipping information.
  • Maintain the confidentiality of their account credentials.
  • Use the website only for lawful purposes.
  • Not misuse or interfere with the website or its services.

9. Intellectual Property

All content on this website, including logos, product images, graphics, text, designs, and branding, is the property of Royal Flora Garden or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

10. Product Disclaimer

Gardening results depend on many factors including climate, soil conditions, watering, sunlight, fertilizer use, and proper plant care.

Royal Flora Garden does not guarantee germination rates, plant growth, flowering, harvest quantity, or gardening outcomes under every condition.

Customers are encouraged to follow the product instructions carefully.

11. Limitation of Liability

To the maximum extent permitted by law, Royal Flora Garden shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our products or website.

Our total liability shall not exceed the amount paid for the purchased product.

12. Privacy

Your personal information is handled in accordance with our Privacy Policy.

We take reasonable measures to protect customer information but cannot guarantee absolute security of data transmitted over the internet.

13. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the Islamic Republic of Pakistan.

Any disputes arising from these Terms shall be subject to the jurisdiction of the competent courts of Pakistan.

14. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Royal Flora Garden

Phone: 0316-1883951

Facebook: Royal Flora Garden

Instagram: @royal_flora_garden26

G mail: royalfloragarden@gmail.com

Thank you for choosing Royal Flora Group We appreciate your trust and look forward to serving your gardening needs